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Learning is about changing behaviors, not just creating a fantastic learning experience. Explore resources that help shape the learning journey, from really understanding your learners’ needs, to identifying the best cadence, modalities, and content, to measuring the results. Peek inside our brains for new ideas and methods for creating real behavior change!

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The Empathetic Interviewer’s Guide
As a learning professional, you know that effective learning is more than just ADDIE, tight copy, and picking the best authoring tool for the job. You know that you also have to understand your target learner in order for your content to land. But understanding your learner goes deeper than just knowing their role and what tasks they need to accomplish. You have to have empathy. The best learning professionals also take into account what their learner is thinking, feeling, and doing. In short, the best learning professionals know how to build empathy.